Shipping Policy
Shipping Policy
At Vitae Deliciae, we're committed to delivering your orders safely and efficiently. Please review our shipping policy below.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. You will receive an email notification once your order has been shipped with tracking information.
Shipping Times
Shipping times vary depending on your location:
- United States: 10-20 business days
- Canada: 12-25 business days
- United Kingdom & Europe: 12-25 business days
- Australia & New Zealand: 15-30 business days
- Rest of World: 15-35 business days
Please note: These are estimated delivery times and may vary due to customs clearance, holidays, or other factors beyond our control.
Shipping Costs
We offer FREE SHIPPING on all orders worldwide!
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's journey to your doorstep.
International Orders & Customs
For international orders, please note:
- Your order may be subject to import duties and taxes, which are the responsibility of the recipient
- Customs processing may add additional time to delivery
- We are not responsible for any customs delays or fees
Lost or Delayed Packages
If your package hasn't arrived within the estimated delivery time, please contact us at vitaedeliciae.co@gmail.com with your order number and tracking information. We'll work with you to resolve the issue.
Shipping Restrictions
We currently ship to most countries worldwide. However, some remote locations may not be serviceable. If we cannot ship to your location, we will notify you and issue a full refund.
Questions?
If you have any questions about shipping, please visit our Contact page or email us at vitaedeliciae.co@gmail.com.